The general terms and conditions for the Bells & Mountains Tours & Travels pvt.ltd are detailed below.Please read the conditions before you agree for any kind of services and establish a contractual relationship with us.
1.You can get the required information about our company on a home page bellsandmountains.com.np
2. Booking /Registering
You can book/register for your trip orally,written or electronically.The information that you provide while you are booking and making an enquiry for any kind of services , should be valid.
While booking you must ensure that the payment is made online , at least with 10% deposit amount using the available option in our website.
The company has a full right to cancel the booking incase of any events and uncertainties.If the payment is delayed then the booking/registration is cancelled without any prior notice.
The booking is confirmed by the company if the payment is done before 2 days than the departure time.
3.Price Policy
The company is not liable if there are any changes to the prices without any prior notice .
The Company reserves the right to notify you of any increase in price before accepting your booking.
Many airfares are subject to strict conditions regarding amendments, cancellations and refunds. In addition airlines impose taxes fees and charges. It is your responsibility to ensure the type of airfare you purchase is suitable for your needs.Travel Counsellors reserves the right to pass on fuel and tax increases, levied by airlines, without notice.
4.Cancellation and Delay:
Occasionally , the company can cancel the booking if there is any kind of changes even after the confirmation is sent to you.In that case you have to accept arranged bookings with certain changes,choose next packages or you will receive certain compensation amount from the company.
No compensation is provided for the minor changes for the time of arrival or departure and also the events that are occurs naturally.Please ensure that you have travel insurance for claiming the amount for damages.
You have to pay certain charge if you cancelled the booking after all the arrangements.If the flights are delayed or cancelled by the airlines then you will be informed with notice.
The company has the right to cancel the booking before the date of departure time and you must agree with that changes.The amount that you have paid to the company will be refunded.But additional compensation will not be provided.
If anyone is found suspicious then the company has the right to cancel flights to ensure the safety of other travelers.
5.You must have travel insurance and should provide to the company at the time of filing booking form.You must have the valid passport and other documents and you are solely responsible for its safety.
6.You must check-in and check-out on the fixed time for flights and hotel.For any kind of delay without prior notice may lead to cancellation of the booking and the amount will not be refunded to the party.
7.The company will not be liable to damages for the personal belongings until it is not done by our company representative.You are solely responsible for it’s safety.
8.The company will not provide any extra services which are not included in the packages.
9.Any kind of medical disability is prior to inform at the time of booking.Otherwise the company will not be responsible if you have got any kind of medical emergency at the time of travelling.
10.If you have any kind of problem which has created a disturbance when you are travelling please feel free to inform via email.
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